Mastering Communication: The Key to Lasting Business Impact

In today’s fast-paced world, where language has the power to inspire, connect—or divide—mastering communication isn’t just important, it’s essential. Say It Skillfully: Speak Up. Make Your Words Matter. Win Together, a groundbreaking new book by Molly Tschang and Marshall Goldsmith, sets out to prove exactly that.

This powerful guide, enriched by a foreword from leadership luminary Ken Blanchard and an epilogue by former Ford and Boeing CEO Alan Mulally, emphasizes the transformative potential of effective communication in both business and life.

At its heart, Say It Skillfully is a practical roadmap for anyone looking to become a better communicator—whether you’re leading a company, managing a team, or collaborating across departments. The book goes beyond theory, offering tangible strategies to conquer fear, handle tough conversations, and build authentic, lasting relationships through words.

Authors Molly Tschang, a respected executive coach, and Marshall Goldsmith, one of the world’s most renowned leadership thinkers, combine their expertise to deliver a clear, actionable framework for communication mastery.

One of the book’s central themes is the value of courageous communication. Many professionals shy away from challenging topics, fearing confrontation or discomfort. Tschang and Goldsmith equip readers with tools to confidently face these moments, turning what might feel like conflict into constructive dialogue and growth.

Another crucial area explored is feedback—both giving and receiving. The authors highlight that feedback, when delivered with empathy and received with openness, becomes a catalyst for development. Readers are shown how to express insights with care and clarity, and how to accept critiques without defensiveness.

The book also emphasizes the importance of cultivating a culture of open communication. Companies thrive when transparency and respect define their internal dialogue. The authors outline clear strategies leaders can use to foster environments where every voice is valued and heard.

Throughout the book, real-world case studies and examples bring these lessons to life. Tschang and Goldsmith bridge the gap between concept and practice, helping readers apply communication techniques to their own work and lives immediately.

Ken Blanchard’s foreword provides a compelling prelude, underscoring how foundational communication is to effective leadership. His insights prepare readers for the empowering journey ahead. Meanwhile, Alan Mulally’s closing chapter grounds the book’s message in real-world success, sharing how open, consistent communication helped him guide two global giants through times of transformation.

Say It Skillfully is more than a communication manual—it’s a toolkit for meaningful impact. It’s for executives who want to lead with clarity, professionals seeking to grow their influence, and teams looking to collaborate more effectively.

Set to release on May 20th in print, ebook, and audiobook formats, this essential read belongs in every business professional’s library. Don’t miss your opportunity to discover how intentional communication can fuel performance, strengthen relationships, and drive long-term success. Get your copy today at Amazon.

Enjoy a free copy of Say It Skillfully®: The Me-You-We Framework audiobook: https://sayitskillfully.zoundy.com/Enjoy